When will my order be shipped?
We use Australia Post for our shipping. Orders placed before 9:45am AEST are generally shipped on the same day. All orders placed after 9:45am will be shipped on the following business day. If delays are expected we will contact you by phone or email.
We ship orders as soon as possible from our Melbourne warehouse. Please keep in mind that we cannot guarantee delivery at a certain time due to circumstances beyond our control, such as delays within the Australia Post network.
Please refer to the table below for approximate delivery times from the day the order is dispatched to when it should be received. Shipping to rural areas may take 1-2 days longer than the below timeframes.
Region | Estimated Delivery Timeframe |
Victoria | 1-2 business days (express 0-1 day) |
New South Wales, Queensland | 2-4 business days (express 1-2 days) |
South Australia, Tasmania | 2-4 business days (express 1-2 days) |
Northern Territory, Western Australia |
4-6 business days (express 3-4 days) |